Frequently Asked Questions

What makes your apparel different?

Our apparel is intentionally designed with natural fiber materials, hand-pressed graphics, and an intentionally lived-in aesthetic. Each piece is created to feel like an old favorite from the very first wear.

What are your shirts made from?

We prioritize natural fiber blends whenever possible for exceptional comfort, breathability, and durability. Material details can be found on each individual product page!

How do your shirts fit?

Most of our apparel features a true-to-size, unisex fit. For a more oversized look, we recommend sizing up. Please refer to our size guide before ordering for the best fit.

Are the graphics distressed?

Yes. Many of our designs feature intentional light distressing to create a vintage, broken-in appearance. This is part of the artwork and not a printing defect.

How are your shirts made?

Every design is created in-house and professionally pressed with care. We focus on quality and attention to detail throughout the entire process.

How should I wash my apparel?

To keep your apparel looking its best:

• Wash inside out in cold water.

• Use a gentle cycle with like colors.

• Tumble dry low or hang dry.

• Do not iron directly on the graphic.

   

• Avoid bleach.
  

Following these care instructions will help preserve both the fabric and the print.

When will my order ship?

Most orders are processed within 7-14 business days. Once your order ships, you'll receive a tracking email so you can follow its journey.

How long does shipping take?

Shipping times vary by location and shipping method selected at checkout. Most domestic orders arrive within 3–7 business days after they ship.

Can I change or cancel my order?

If you ordered the wrong size by accident and message us within 24 hours, we will happily adjust the size for you. Other than that, we do not accept cancellations or any other changes.

Do you accept returns or exchanges?

Due to the handmade nature of our apparel, we do not accept returns or exchanges.

What if my item arrives damaged or incorrect?

If you receive the wrong item or your order arrives damaged, contact us within 7 days of delivery with your order number and photos. We'll make it right.

Do colors look exactly like the photos?

We do our best to accurately represent every product, but colors may vary slightly depending on your screen settings and device.

Do you offer custom designs?

Yes, please email for custom inquiries! Email: wilderashop@gmail.com

Do you offer wholesale or bulk orders?

Yes! If you're interested in wholesale pricing or custom bulk orders, we'd love to hear from you. Contact us for more information: wilderashop@gmail.com

How can I contact you?

The quickest way to reach us is through our email wilderashop@gmail.com OR on Instagram: @wilderacoshop. We strive to respond to all inquiries within 1–2 business days.